Privacy Policy

Last updated February 12, 2026 

This Privacy Policy describes how I Can THRIVE Counseling (“we,” “us,” or “our”) collects, uses, discloses, and protects information obtained through this website. By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit or interact with this website:

1.1 Personal Information Provided by You

When you submit information through our contact form, we may collect:

  • Name
  • Email address
  • Phone number
  • Any information voluntarily provided in the message field

This website is not intended for transmitting Protected Health Information (PHI). Please do not submit sensitive medical or diagnostic details through the contact form.

1.2 Automatically Collected Information

When you visit this website, certain information may be automatically collected through cookies, log files, and similar technologies, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring website

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Website functionality
  • Analytics
  • Advertising performance
  • Security

Third‑party services, including Google Analytics and Google Ads, may also use cookies to collect data about your interactions with this website.

2. How We Use Your Information

We may use collected information for the following purposes:

  • Responding to inquiries submitted through the contact form
  • Operating and improving the website
  • Analyzing website performance and user behavior
  • Measuring advertising effectiveness
  • Ensuring website security and preventing misuse

We do not sell personal information.

3. Google Analytics and Google Ads

This website uses:

  • Google Analytics to understand how visitors interact with the site
  • Google Ads to measure advertising performance and optimize campaigns

These services may collect data such as IP address, device information, and browsing behavior. Google may use this data in accordance with its own privacy policies.

You may review Google’s privacy practices here: https://policies.google.com/privacy

4. Third‑Party Disclosure

We may share information with third‑party service providers only as necessary to operate this website, including:

  • Website hosting providers
  • Analytics providers (e.g., Google)
  • Advertising platforms (e.g., Google Ads)

We do not sell, rent, or trade personal information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information collected through this website. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. HIPAA Disclaimer

This website and its contact form are not intended for transmitting Protected Health Information (PHI).
Submitting PHI through this website is discouraged.
Therapeutic services are governed by separate confidentiality and HIPAA‑compliant practices, which are not conducted through this website.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to the personal information we hold
  • Request correction or deletion of your information
  • Request information about how your data is used

To make a request, contact us using the information below.

8. Children’s Privacy

This website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child under 13, we will take steps to delete it promptly.

9. External Links

This website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those external sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. Continued use of the website constitutes acceptance of any changes.

11. Contact Information

If you have questions about this Privacy Policy or wish to make a data‑related request, you may contact:

 

I Can THRIVE Counseling
info@icanthrivecounseling.com

11220 Elm Ln. Suite 203

Charlotte, NC 2277